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Warranties & Returns

Liberator Communications Canada Standard Full-Service Warranty Coverage

Standard Warranty

Every LCC product is sold with the sincere intent to enable uninterrupted, spontaneous communication. Products sold by LCC are designed for optimum reliability within the environments they serve. In the unlikely event service is required, LCC promises to send your device to PRC/Saltillo for repair with the minimum amount of paperwork and inconvenience.

LCC’s standard two-year warranty coverage includes:

Look Modules 1 year Keyboards 1 year
Mounts 1 year Mice 1 year
BJOY Ring 1 year NuPoint 1 year
Various Switches Varies ChatWrap 1 year
KeyGuards/TouchGuides 1 year Carry Case/Strap 1 year
ChatPoint 1 year

Technical Service Support

For PRC products:

For Saltillo products:

Liberator Communications Canada Return Policy

You have 45 days from the date of shipment to contact LCC regarding an item(s) being returned. A return authorization number will be issued. You have 15 days from the date of the call to return the item(s) for a full refund. The refund will be issued to the paying source. LCC will use their discretion to accept any returns beyond the initial notification of 45 days. A restocking fee will apply.